Questions/Answer of
ice cream wafer maker:
Q1,What is the voltage/phase for this machine ?
A1,220V 50Hz/single phase ,380V 50Hz/three phase , 110V 60Hz/single phase also can made as
the clients’need
Q2,What is the Mode of transportation ?
A2,LCL and FCL by ship ,By Express (DHL,TNT, Fedex etc) ,By air
Q3,How long can we get the goods?
A3,we usually delivery in 3-5 working days, we will inform you shipping time based on your seaport.
Q4,How long is the guarantee?
A4,we promise guarantee as one year for non-human damage factor.
Q5,How should I do if meet some trouble while using?
A5,we can supply English manual book and also take a video for showing how to resolve the problems
or dispatch our worker to your factory.
Q6,What about Payment term?
A6,T/T(Telegraphic Transfer )-30% as prepayment by T/T, after seen the copy of the B/L sent by fax,
the balance of 70% should be effected . Western Union ,L/C ,Trade Assurance,Etc.
Q7,What’s your MOQ
A7,1 set
Q8, How can i contact with you ?
A8,My Skype: machinehall,email:nick@machinehall.com
